Wisconsin Board on
Aging & Long Term Care

Vicki Buchholz and Nick Lutes, from the Board on Aging & Long Term Care, gave a very interesting presentation at the June 2024 monthly meeting of the Coalition's Directors.

The presentation explains all the parts, intricacies and options of the Medicare program and is current information as of June 2024.

To view the presentation please click here.

ETF Customer Experience Project

ETF is in the initial stages of conducting a Customer Experience survey regarding the services they provide to retirees.

Below are two links, the left is a presentation about their Customer Experience project, and the link to the right is a Customer Experience Survey.

Thank you,

Bob Schaefer
WICOA Vice-President

Customer Experience

Customer Experience